mavoraquient - Business Finance Education | Melbourne Financial Training

Overview

mavoraquient Pty Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mavoraquient.com or use our educational services. We operate under Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

As a business education platform, we understand that trust is earned through transparency. This policy outlines our practices in plain language, so you can make informed decisions about sharing your information with us. We believe privacy isn't just a compliance requirement—it's fundamental to building lasting relationships with our students and partners.

Information We Collect

We collect information to provide better educational services and improve your learning experience. The types of information we gather fall into several categories:

Personal Information

Name, email address, phone number, postal address, date of birth, and educational background when you enroll in courses or contact us for information.

Professional Information

Employment history, industry experience, career goals, and professional qualifications relevant to our business education programs.

Technical Information

IP address, browser type, device information, operating system, and website usage patterns through cookies and analytics tools.

Educational Data

Course progress, assignment submissions, test scores, participation records, and feedback provided during your learning journey with us.

How We Collect Information

Directly from you when you complete forms, register for courses, or communicate with us
Through your interactions with our website using cookies and similar tracking technologies
From third-party services like payment processors and educational partners
Through public sources where information is publicly available and relevant to our services
Via recorded phone calls or video conferences for customer support and educational purposes

How We Use Your Information

Your information helps us deliver quality business education and maintain our high service standards. We use your data for specific purposes that benefit your educational experience and our legitimate business operations.

Primary Uses

Delivering educational services, including course content, assessments, and progress tracking
Processing enrollments, payments, and maintaining accurate student records
Providing customer support and responding to your inquiries promptly
Improving our courses based on student feedback and learning outcomes
Sending important updates about your courses, schedules, and policy changes
Ensuring website security and preventing fraudulent activities

Marketing Communications: We'll only send you marketing emails if you've opted in to receive them. You can unsubscribe at any time using the link in our emails or by contacting us directly. We respect your preferences and won't bombard you with unwanted messages.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances that support your education or comply with legal requirements.

When We Share Information

With educational partners who provide specialized course content or certification
With service providers who help us operate our platform (payment processors, hosting services, email providers)
With employers or organizations when you've specifically requested references or completed employer-sponsored training
When required by Australian law, court orders, or government agencies
In the event of a business merger, acquisition, or asset sale (with strict confidentiality requirements)
With your explicit consent for specific purposes not covered in this policy

Third-Party Protections: All our service providers sign strict data processing agreements and must comply with Australian privacy laws. We regularly audit these relationships to ensure your information remains protected.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We're committed to honoring these rights and making the process straightforward.

Your Rights Include:

Access: Request a copy of all personal information we hold about you
Correction: Ask us to correct inaccurate or outdated information
Deletion: Request deletion of your information (subject to legal retention requirements)
Restriction: Limit how we process your information in certain circumstances
Portability: Receive your information in a structured, machine-readable format
Objection: Object to processing based on legitimate interests or for marketing purposes

To exercise these rights, contact our Privacy Officer at info@mavoraquient.com or write to us at Level 7/330 Collins St, Melbourne VIC 3000. We'll respond within 30 days and won't charge fees for reasonable requests.

Data Security

Protecting your information is our top priority. We've implemented comprehensive security measures that meet industry standards and Australian regulatory requirements.

Encryption

All data transmission uses SSL/TLS encryption, and sensitive information is encrypted at rest using AES-256 standards.

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Access Controls

Multi-factor authentication and role-based access ensure only authorized personnel can access your information.

Monitoring

24/7 security monitoring and regular vulnerability assessments protect against unauthorized access and data breaches.

Despite our best efforts, no security system is completely foolproof. If a data breach occurs, we'll notify affected individuals and relevant authorities within 72 hours, as required by Australian law.

Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Different types of information have different retention periods based on their purpose and legal requirements.

Information Type	Retention Period	Reason
Student Records	7 years after course completion	Educational compliance and reference purposes
Financial Information	7 years from last transaction	Tax obligations and audit requirements
Marketing Preferences	Until you unsubscribe or 3 years of inactivity	Respect your communication preferences
Website Analytics	26 months	Understanding user behavior and site improvement
Support Communications	3 years	Quality assurance and dispute resolution

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in most cases, though we may need to retain some information for legal compliance.

International Data Transfers

While mavoraquient operates primarily in Australia, some of our service providers may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place.

Our Transfer Practices

We primarily use service providers in countries with adequate privacy protection (EU, Canada, New Zealand)
All international transfers include contractual data protection clauses
We conduct due diligence on overseas service providers' privacy practices
You can request details about specific international transfers affecting your information

If you have concerns about international data transfers, you can request that we limit overseas processing of your information where technically feasible.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site. You have control over most cookie settings.

Types of Cookies We Use

Essential Cookies: Required for website functionality and cannot be disabled
Analytics Cookies: Help us understand site usage patterns and improve user experience
Preference Cookies: Remember your settings and customization choices
Marketing Cookies: Enable relevant advertising and measure campaign effectiveness

You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may affect website functionality, but won't prevent you from accessing our core services.

Children's Privacy

Our educational services are designed for adults and business professionals. We don't knowingly collect personal information from children under 16 without parental consent. If we discover we've collected information from a child without proper consent, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately. We'll work with families to address any concerns and ensure appropriate handling of children's information.

Changes to This Policy

We review and update this Privacy Policy regularly to reflect changes in our practices, services, and legal requirements. When we make significant changes, we'll notify you through email or prominent website notices.

Minor updates, such as clarifications or formatting changes, may be made without notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Version Control: Each version of our Privacy Policy includes an effective date and summary of changes. Previous versions are available upon request for your reference.